Monthly Archives: July 2016
Since my last post was full of all the negative things I experienced in retail, I wanted to balance it out with some of the positive experiences I had. Every moment in life has a hidden lesson, and in the past three years I have learned a lot.
I think the most positive part about working at Anthropologie was being surrounded by such a wonderful team. I always said, “If you ever need a confidence boost, just walk through our doors!” Every day, the team was always there to welcome you, tell you how cute your outfit was, and they were absolutely genuine about it. Sure, dealing with snarky customers isn’t always fun, but at least you had your team there to back you up and push you through your day.
One of my biggest challenges was learning how to deal with situations with grace and dignity, even when they did not deserve an ounce of grace. There were many moments I had to learn from. Being in a customer service role is not always sunshines and daisies, but you learn. Working in retail truly tests your patience. Over the years, I had to learn to let some things go, and to not get so worked up about them. There could have been moments where I had every right to scream at the top of my lungs, but didn’t. I had to learn control, and kindness. This translated in my personal life in big ways.
The customers weren’t all bad though. I definitely had my fair share of favorite regulars that would come in. It’s amazing how involved you can actually become in some of these ladies’ lives. Over the years I have seen women go through dramatic weight transformations, go through divorces, have babies, get married and loose loved ones. The fitting room can be a really vulnerable place. I have heard many stories throughout my time in that store. Somehow I felt connected to many of these women, even though I only saw them for a few hours, maybe once a week. Sometimes I knew that I might be the only person they could objectively talk to. I was there to give style advice, but also to listen, and to listen with my heart. I loved the bonding experience I had with many of the customers.
With job skills, I would say that I was able to advance myself quite a bit of the past couple of years with Anthropologie. I was able to dip my hands in many areas of the business. From hiring, to growth and development, to selling, to events, to social media marketing, and actually running the floor, I gained so much experience. With Anthro, I had my first big interview too. I applied for an internship at home office about a year and a half ago. I passed the first couple rounds of applications, and the company flew me out to Philly for an interview. I was so nervous that I probably talked nonsense during the actual interview. Hindsight is always 20/20 and there are plenty of things that I could have done to be better prepared. BUT, it really did give me the opportunity to grow and learn. (Not to mention, to see a glimpse of Philly and home office!)
There was also the benefits of throwing parties and events! I live for that sort of thing, so I always enjoyed planning all of the birthday events and the stylist events. I most enjoyed putting together pop-up markets. Something about giving opportunity to local businesses is just so awesome to me.
Overall, I would not trade in my experience for the world. When I started at Anthropologie I was 20 years old, and I feel like I have truly done a lot of growing since then. The experience I had there, and the mentors that came along with it truly helped shape who I am now.
All for now,
Today is my last day in the retail world. Retail is tough, and as a manager, you get to deal with all of the lovely people who come into the store or call on the phone. Don’t get me wrong, most customers are great… but some customers make the job harder than it should be.
To celebrate my last day, I give you: You might be a bad customer if….
- If you get upset with the store team when they don’t tell you when something is going to go on sale… (PS- we actually don’t know, and we don’t decide.)
- If you try to return something from 2 years ago. Yes this happens, yes it happens a lot.
- If you return a quilt because your dog chewed it up.
- If you try to return something without a receipt, or tags, and expect to get cash back.
- If you get upset with the staff because UPS lost your package… because obviously that is OUR fault.
- If you get upset that you have to wait in a line. That’s life sista.
- If you throw items into a team members hands, like a servant, instead of kindly handing them over and thanking them for starting your fitting room.
- If you ask to use our employee discount because “you’re here all the time anyways…” No, you SHOP here. We WORK here.
- If you ask us if we have a restroom and then get upset when we don’t have one.
- OR if you get upset that we didn’t let you use our EMPLOYEE RESTROOM.
- If you DEMAND to use our employee restroom.
- If you take out your bad day on us. I’m sorry you’re having an awful day, but that is also not my fault.
- If you decide to take a shopping spree 10 minutes before we close. Yes this happens frequently.
- If you leave your items at the cash wrap, don’t tell anyone, and then get upset when they have been put away.
- If you let your children run wild throughout the store while you continue to shop.
- If you let your child talk back to the staff….
- If you let your child touch all of the breakable things in the store.
- If you bang on the doors and demand to be let in after we have closed the store.
- If you scream at the staff for things that are out of their hands.
- If you scream at the staff until they give you the sale discount that ended three days ago.
- If you ask to use one of our employees’ phone chargers, and then get upset when we don’t have one/ let you use one.
- If your child pees in the middle of the fitting room floor, and you expect the employees to clean it up.
- If your dog poops in the middle of the store, and you simply leave it there.
- If you break something in the store, and you simply leave it there.
- If you complain about how expensive everything is.
- If you try to haggle with the staff. We don’t determine the prices, in case you were wondering.
- If you get mad at the staff when the power goes out and we have to take every transaction by hand. PS- We didn’t make the power go off.
- If you say, “it didn’t have a tag, so it must be free!” WOW YOU ARE SO FUNNY!
Honestly, I could probably write a whole book about the crazy stories from my time in retail, but we will save that for another time.
All for now,
You don’t have to compare your life to others. You are on your own journey in this life. You don’t have to be thinking about marriage, or kids, or that big promotion. Do you. Do your life at your own pace.
It is TOTALLY okay to cry. In fact, its good for you. It isn’t natural to bottle up your emotions. There should be no guilt involved with crying, or expressing yourself.
3. Not cleaning.
The laundry will get done eventually, and the kitchen will get cleaned. Some days, you just need to relax, and save it for another day. Do it for your own mental health.
4. Changing to benefit your life.
This one has been a tough one for me recently. I have felt some guilt for leaving behind a team that counted and depended on me. However, this new job has presented some great opportunities for my life, and will benefit me in the end. I have to remember to let go of the guilt.
5. Eating dessert. And eating it first.
Of course, it is good to watch what you eat. But let’s be honest. You have to enjoy life, and sometimes, you want dessert first. And thats okay.
6. Saying no.
Feeling guilty for not wanting to hang out is not going to do you any good. If you don’t want to do something, say no. Sometimes you just need time to re-charge yourself, and thats okay. Just because you don’t want to hang out, doesn’t mean you are a bad person or friend. It is totally fine to stay in and binge watch your favorite Netflix show.
7. Saying yes.
Feel like you’re too busy to hang out, but REALLY want to? GO! You will make time for your busy life. It can be refreshing to take a break and spend time with friends. With that being said, I wouldn’t recommend having a wild night and going into work the next day, but everything in moderation. You have to make time for play too. All work and no play makes Jack a dull boy.
8. Taking a selfie.
Just because you post a picture of yourself doesn’t mean your a narcissist. You are allowed to love who you are, and love being in your own skin. In fact, I highly encourage it. When you love yourself, you attract love, and you will spread love.
9. Protecting yourself.
Let go of what no longer serves you. If something or someone is no longer benefitting you, and is now draining you, let it go. Its okay to take care of yourself, and to be a little selfish.
10. Taking a personal day.
If you need a day to yourself, you need a day to yourself. Your team will manage without you. Let go of that guilt. Sometimes if you just keep “pushing through,” you will push to your breaking point. We don’t want that, so how about that personal day?
I was talking to my mom on the phone a few months ago and we were talking about how neck scarves were in again, and my mom told me she had a ton of them sitting in her closet from the 80s, and that I had dibs to any that I wanted. So naturally she sent them all to me in the mail hahah.
Turns out my mom used to sell these bad boys. They are made by a designer named June Crichfield. This one in particular is made from a print of an old Heinz ketchup advertisement. She uses all kinds of food company ads to print her scarves like Hersey and McCormick & Co. So cool right?!
I wanted to show you guys some of my favorite ways to wear these:
#1 The Boy Scout Tie
#2 The wrap around
#3 The wrap and baby bow
I like bows, I’m not going to lie. So this one is definitely one of the preferred ways to tie a neck scarf for me. It makes a statement, but it doesn’t take away from the whole outfit.
#4 My fav
Want some more ideas? Tie it to the strap of your handbag, wear it as a headband, or even as a bracelet. The possibilities are endless!
What are your thoughts on this new trend? Let me know in the comments!
Our second stop on our vacation was at Kill Devil’s Hill in North Carolina, affectionately known as OBX. Jason and I were able to meet up with my family there, which was a change of pace. We had so much fun!
A few of my mom’s friends let our family stay at their house there, and we were within walking distance of the beach! Jason and I had fun searching for sea glass and walking down by the shore.
PS- This dress is from Target, and I basically live in it. It is super comfy, and was great for our long drive from Charleston. I threw on some slip on shoes and a chunky necklace and it made for a great travel outfit. After touring the museum, we relaxed with the family and took a nice long NAP!
Our first full day in OBX was one of my favorites on the whole trip. We rode horses on the beach! What a dream! We drove down to Cape Hatteras National Seashore and Recreation Area, and met the team from Hatteras Island Horseback Riding.
If you are ever in the area and want to do this, I highly recommend Hatteras Island Horseback Riding. They were great, and very accommodating. They were also pretty reasonable with pricing for our family. Seriously guys, how cute are they?!
The first one we hit was the Cape Hatteras Lighthouse. We climbed all 257 steps to get to the top! I think this was my favorite lighthouse. I love the classic black and white!
This is Jason’s vacation hat, and it was one of the best things to have happened on the vacation hahah!
The next day we took a little trip over to The Whalehead Club in Corolla, which was GORGEOUS! The house was designed completely in art nouveau and had some amazing art throughout (like Tiffany’s glass!). We took the house tour, which brought us through 21,000 square feet of history. The house was used for many different things throughout history, so it was very cool to spend time in.
Unfortunately you can’t take photos inside, hence the lack of photos on this place. But trust me, it’s gorgeous!
We also visited the The Currituck Lighthouse after that. This was my mom’s favorite. The lighthouse is just around the corner from Whalehead. We decided not to climb, but it was definitely worth the visit.
Overall, OBX was BEAUTIFUL! We definitely enjoyed our stay there. It was a more relaxing part of our vacation. We cooked at home, took lots of naps, and used the time to power back up for the next couple of days ahead.
All for now